B1 cellular connections

[KC1JMZ]

I was told today at a Verizon store (Yes, Verizon, not a reseller) that this phone can't be put on their network because the IMEI is not recognized by their system. I double checked this tonight, neither the IMEI nor the MEID are valid in the Verizon "Bring your phone" lookup. I get "The device ID you entered is not valid." So what do I need to tell Verizon to get this phone on the network?.

Thanks!

/Ted - KC1JMZ